Assertive outreach team (Pontefract)

The assertive outreach team is made up from staff from a wide range of backgrounds and professions. The team provide a range of flexibly delivered evidenced based treatments.

Our aim is to provide an intensive and comprehensive service for adults who have severe and long standing mental health problems such as schizophrenia or bipolar disorder who other teams have struggled to engage with.

The team aims to improve the quality of life for individuals, promote social inclusion and increase their independence. We also work alongside carers and families, providing support and sustaining family relationships.

It is often the case that many of our service users also come to us with significant alcohol or substance misuse problems.

Service users will typically have had many previous admissions to hospital and display challenging behaviours. They are often reluctant to take medication or co-operate with treatment programmes. Our team offer frequent contact with service users and carers and look to focus on developing a positive relationship with people over a long period of time, with the ultimate aim of empowering individuals to maximise their potential and stay out of hospital.

Without our service, which operates seven days a week, many of our service users would ultimately need to spend more time in hospital.

We work closely with our colleagues in the community teams and inpatient services, and provide additional support to a number of service users with a forensic background who are subject to restriction orders.

Why would someone choose the service

Both service users and carers get to know the team well over time and we know by experience that this helps us to respond to crises in a timely and competent manner.

Carers and family feel confident that there is a team who are able to provide flexible support They know that we will try and help their relative, however difficult and challenging their behaviours might be in a compassionate manner that treats them as individuals.

The assertive outreach team is sensitive to issues of ethnicity, sexual orientation, gender, race, culture, religion and social need.

Our team operates within a framework of anti-oppressive and anti-discriminatory practice and positively promotes social inclusion.

Our team includes staff who have years of experience in the field of mental health and who consistently look to use evidence based practice to provide quality care and treatment.

We regularly help our service users with a wide range of problems that commonly cause them concern, for example debt, benefit issues and housing problems. We often act as advocates and liaise with partner organisations and the voluntary sector to provide proactive help.

Our team is based in a centrally in Pontefract and is easily accessible.

Staff you may meet

  • Administrator
  • Doctor
  • Non-clinical support staff
  • Nurse
  • Occupational therapist
  • Other clinical staff
  • Receptionist
  • Social worker
  • Support worker
  • Telephonist

Page last updated on March 3rd, 2016

Service delivered in: Wakefield