Assertive outreach team

The assertive outreach team is made up of mental health nurses, social workers, occupational therapists, doctors, support workers and admin support. The team works with service users in a community setting in order to minimise the need for hospital admission.

The team supports adults (over 18 years) in Barnsley who have:

  • Complex, severe and enduring mental health needs
  • Difficulty with maintaining lasting consenting contact with services
  • History of problematic behaviour together
  • Previously been detained under the Mental Health Act

Assertive outreach is a way of working with a patient group who may not effectively engage with traditional mental health services. We work with service users to enable them to stabilise their behaviour, lives and symptoms.  The team provides long term care, generally working with service users for over 3 years.

The team meets regularly to ensure all members are aware of each patients needs on a daily basis. We promote working in partnership with other agencies in order to ensure the best outcomes for those accessing assertive outreach.

Why would someone choose the service

  • The team takes into account all elements of service user care ensuring all needs are met in order to provide a high level of independence, wellbeing and social inclusion. We are able to maintain this over a long period of time ensuring there is a consistent approach to recovery.
  • Each person is treated as an individual, and packages of care are tailored in order to meet their needs
  • Patient satisfaction surveys and patient ‘away days’ are used frequently to assess patients changing needs and views. The service regularly implements changes in response to these views.
  • Group work suggested by patients and families includes:
    • Working with carers and families
    • Hearing voices group
    • Allotment (horticultural therapy)
    • Walking group
  • The team also offers social support, including helping patients to attend the cinema and gym along with practical support including going shopping and supporting patients with attendance to hospital and GP appointments.
  • Help with any housing issues and access to services that help with the completion of benefit forms can also be provided to those that require it
  • Service users and carers sit on interview panels and assist with the recruitment of all new staff
  • The team has won three innovations awards with the help of our service users
  • We work with service users enabling them to stabilise their behaviour, symptoms and lives promoting hope and recovery.

Staff you may meet

  • Doctor
  • Non-clinical support staff
  • Nurse
  • Occupational therapist
  • Other clinical staff
  • Receptionist
  • Social worker
  • Support worker

Page last updated on March 23rd, 2016

Service delivered in: Barnsley