We delivered safe care and achieved key targets
Significant achievements have been made in reducing harm during 2018/19:
New pressure ulcers that are attributable to our care and avoidable reduced by 74%. Our target was a 50% reduction.
Inpatient falls reduced by 36%. Our target was 15%. Inpatient falls resulting in moderate/severe harm or death reduced by 21%. Our target was 10%.
Moderate harm and above to patients in incidents that resulted in restraint reduced by 71%. Our target was 30%.
Unintended missed doses of medication reduced by 8%.
We achieved targets set by our regulators and commissioners. At the end of 2018/19 we reported the following:
In mental health services:
- 87% of people experiencing a first episode of psychosis were treated within two weeks of referral
- 97% of patients on care programme approach were followed up within seven days
- 94% of service uses in crisis were assessed within four hours.
We met key targets around improving access to psychological therapies (IAPT):
- 92% of referrals had a waiting time for treatment of less than 6 weeks
- 99% of referrals had a waiting time for treatment of less than 18 weeks
- 53% of service users moved to recovery
In community services:
- 99% of people were seen within 6 weeks for diagnostic procedures
- 99% of patients waiting for treatment at the end of March 19 from a ‘referral to treatment applicable’ general community service had been waiting less than 18 weeks
Our most recent friends and family test results show that 99% of staff would recommend community services and 95% would recommend mental health services.
We also exceeded our own internal targets, including 75% of front line staff being vaccinated against flu.
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