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Equality, Involvement, Communication and Membership Strategy

As a foundation trust we are accountable to our members – local people who have joined our organisation because they take an interest in what we do, our staff are also members. In September 2020, the members’ council approved a refreshed Equality, Involvement, Communication and Membership Strategy.

Our Trust belongs to us all. It considers the voices of service users, carers, families and friends, our staff, board members and people who live in the local communities we serve. We take this responsibility very seriously. It is fundamental to how we communicate with and work alongside everyone.

Our ambition is driven by those who need care and support to live a long and healthy life- this is what motivates us to drive consistent high-quality care, 365 days a year. We want our care to meet that standard we would want for ourselves, our family and friends. We want to demonstrate our commitment by ensuring we are inclusive, meet the needs of our diverse communities and by working in partnership. We know that when we do this, we get our services right, our staff thrive, our outcomes improve for those people who use our services, their family, friends and carers.

We exist to provide service to our local communities and in turn our communities have a wealth of insight, talent and skill they can offer. We are committed to taking full advantage of this opportunity to ensure we provide the best possible high quality and effective services now and in the future.

An update on the work to progress the Equality, Involvement, Communication and Membership Strategy is reported annually at the Annual Members’ Meeting (AMM).

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