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We continued to become a better place to work

Staff survey results

75% of staff felt care of service users is the Trust’s top priority – 1% above average

The number of staff reporting discrimination reduced

2017 – 6.7%

2018 – 5.7%

The number of staff satisfied with support from their manager increased

The number of staff satisfied with how the trust deals with incidents increased

65% of staff would recommend the Trust to family and friends as a place to receive care and treatment – 2% increase since 2017

But, the number of people satisfied with the quality of care they provide to service users reduced

2017 – 81.3%

2018 – 78.9%

The number of people experiencing violence from service users/members of the public increased

2017 – 16.4%

2018 – 17.3%

The number of staff reporting their appraisal helped them to do their job reduced

2017 – 20.8%

2018 – 17.3%

Communication with staff improved

88% of staff felt they were kept up to date with what is happening across the Trust – a 31% increase in 3 years

And 80% were happy about the way the Trust communicates and engages with them – a 35% increase in 3 years

We continue to grow our staff networks, with an active BAME network making a substantial impact, and new carers, disability and LGBT+ networks supplementing our approach. We also continue to recognise long service.

In light of staff survey results we have launched an initiative aimed at making our Trust a great place to work. Our focus will be on four key themes: staff engagement, workplace health and wellbeing, bullying and harassment and quality of appraisals. We want to understand what colleagues think we do well in these areas so we can recognise and share good practice, where we need to improve and most importantly what more we need to do to be a great employer who delivers great services.

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