How to send us your feedback
If you have a concern or wish to make a complaint, please tell us as soon as possible. Early feedback helps us understand what happened and gives us the best chance to put things right.
You can:
- Speak to a member of staff in the care team
- Contact customer services directly
Watch our short video on making a complaint.
Contact us
Telephone
0800 587 2108
01924 316060 (Monday – Friday, 9am – 4pm, closed on bank holidays)
Write to us
Customer services
South West Yorkshire Partnership Teaching NHS Foundation Trust
Block 10
Fieldhead
Ouchthorpe Lane
Wakefield
WF1 3SP
Do you need support in raising your concerns?
Independent NHS complaints advocacy services can support you through the complaints process. Advocacy is completely independent of the Trust and can help you understand the process, prepare information, write letters and feel confident at each stage.
For up to date details of local advocacy providers, please contact customer services.
Other helpful contacts
Accessing your health records
Email AccesstoHealthRecords@swyt.nhs.uk
Safeguarding
If you are concerned about the safety of a child or adult, please contact your local social services team.
Information in other formats
We can provide this information in other languages, large print, braille, audio or CD. Contact customer services for further information.
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