Policies and procedures

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To request a copy of our policies, procedures and guidelines, please contact us:

Freephone number: 0800 587 2108
Email: customerservices@swyt.nhs.uk

Appraisal policy

Document category: Trust wide policy

Document date: July 1, 2022

The aim of this policy is to ensure that all staff and managers understand the Trust expectations regarding annual appraisal, the process and outcomes of appraisal discussions, the responsibilities of all involved throughout the appraisal process, and the mutual benefits of the appraisal process.

Customer services policy: supporting the management of complaints, concerns, comments and compliments

Document category: Trust wide policy

Document date: September 7, 2023

The Trust’s customer services function exists to facilitate a response to all enquiries, and to deal appropriately with feedback. The service operates as a single gateway for raising issues and enquiries, including requests under the Freedom of Information Act. This policy primarily covers feedback about …

Data security protection policy

Document category: Trust wide policy

Document date: December 1, 2022

In order to provide high-quality care, operate effectively and be accountable to the public the Trust must hold and process personal and sensitive personal data about services users in both electronic and paper formats. The chief executive, supported by the Caldicott Guardian and SIRO, is …

Digital strategy

Document category: Trust wide policy

Document date: March 1, 2021

This revision of the Trust’s digital strategy provides a summary of our progress to date and showcases our achievements in advancing the organisation’s overall digital maturity. This strategy states our aspirations, intent, and commitment in continuing to make a positive difference to improve the health …

Disciplinary Procedure

Document category: Trust wide policy

Document date: October 16, 2023

565 – Disciplinary procedureThe South West Yorkshire Partnership NHS Foundation Trust (the Trust) is committed to creating and maintaining a positive working environment and harmonious employee relations. In implementing this procedure Managers should ensure they do not discriminate directly or indirectly on the grounds of …