The Grievance Procedure enables a member of staff to raise an issue and for it to be dealt with fairly, quickly, and as closely as possible to the point of origin before it becomes a major issue.
There is also an expectation that staff will exhaust internal procedures before approaching an Employment Tribunal to resolve an issue.
Grievances are generally best dealt with on a day to day basis between the member of staff and their immediate manager.
If grievances cannot be resolved informally, this document lays down the procedure to be used and the rights that employees have in order that their concerns are addressed.
This Procedure complies with the ACAS 2009 Code of Practice on Discipline and Grievance.
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