Help and support on how to use Patients Know Best

There is support available to help you learn how to use Patients Know Best. Use our frequently asked questions or visit the user manual on the Patients Know Best website for further help.

If you have problems with registering or using Patients Know Best, you can email our support desk at They are open Monday to Friday, 9am – 5pm (excluding bank holidays) and will aim to come back to you within two working days.

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