During the Covid-19 crisis we are working a little differently. If your therapist feels that your child would benefit from some support, in the majority of cases this will now be provided through a video call.
The therapist will talk to you about how we can offer the video call , for example through Microsoft teams or WhatsApp and will explain what you need to do. Emily, one of our therapists, has recorded a video to provide an overview of what you can expect from video therapy.
Top tips for making the most of your video appointment
Make sure you are ready for your appointment:
- For some video chats we send an invitation by email, so if your therapist does this remember to check your email account for the link to the video appointment
- If possible be somewhere quiet so you can hear us – turn off TVs and radios. Try to keep pets in another room for the appointment
- You will be giving us confidential information about your child. Make sure only people you want to hear this information are present
- Make sure the device you choose to use is fully charged as this will help the connection so we can see you and your child.
- Try to sit at a table with your child for the appointment so they can see us more easily on video
- It can be helpful to have a paper and pen handy so you can write down any suggestions that the therapist makes.
Both phone and video appointment are NHS appointments. You need to answer at your booked appointment time. If we can’t get hold of you, we will discharge your child. If you can’t keep your appointment, cancel by ringing 01226 644331 or by email on: email@example.com