Accessibility statement

This accessibility statement applies to the South West Yorkshire NHS Partnership Foundation Trust website ( ). It does not apply to any other websites that have our name ( for example or websites that are linked from this one. Those sites will have their own accessibility statements.

We want as many people as possible to be able to use this website. This means you should be able to:

  • Change colours, contrast levels and fonts using browser functionality
  • Zoom in up to 400 per cent without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Interact with most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)
  • We also try to use text that people can understand easily, we aim for the reading age of a 12 year old

Sometimes there are technical terms used in the text on the site, we use this when there is no easier wording, we can use without changing what the text means

How accessible is this website?

We know from several accessibility reports and our own checks that some parts of this website are not fully accessible:

We are actively working to address these issues as part of an ongoing programme to improve the accessibility of this website.

Reporting accessibility issues

We are always looking to improve the accessibility of this website. Contact us if you have an accessibility query including:

  • Issues with accessing information or using this website
  • An accessibility problem not listed on this statement
  • Any positive feedback about this website’s accessibility

If you wish to make a complaint about our website, please contact our customer services team


The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility regulations for public sector websites like ours.

If you contact us to make a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making our website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, the non-compliances that we are aware of are listed below.

You can find out in more detail how accessible our website is by visiting the Silktide index website which measures the accessibility of websites.

Non-accessible content

The content that is not accessible is listed below together with an explanation.

Some controls change appearance when they are selected

Not all controls on the page – including links, buttons, and fields – show when they have been selected by the keyboard.

Ensure pages don’t scroll in two dimensions on small screens

Some of our pages have content that does not fit on the screen without having to scroll in 2 dimensions.

Alternative text for images inside links is missing

Some of our images that are links to other content do not have alternative text which helps describe the purpose of the link.

Some text does not have sufficient contrast

Some of our text does not sufficiently contrast with its background colour so that people with moderate visual impairments can read it.


Some forms are missing text labels which means people using screen readers may not be able to understand the form controls.


We are aware of the following issues within the links on our site:

  • Some link text doesn’t make sense when read on its own (click here)
  • Some PDFs contain links to pages that no longer exist – we do not intend to resolve these as they are a disproportionate burden for us to be able to scan and reproduce the content

We scan the website daily for broken links and fix them as soon as we can.


Many of our older PDFs do not meet accessibility standards. Wherever possible, we avoid PDFs. Instead, we intend to create content as structured web pages in HTML.

Our site contains a lot of PDFs created in previous years these include the Annual Reports and Policies. We do not intend to recreate accessible versions of these publications as this would be a disproportionate burden. We are not required to fix any PDFs or documents published before 23 September 2018


Some of our older videos do not meet accessibility standards because they do not have captions. The accessibility regulations do not require us to fix videos published before 23 September 2020. We are actively working to add captions to the most popular older videos.

Issues with technology

Our website is designed using HTML 5 and meaning that it will work on most browsers. Any changes we make to the site are tested and supported on the following browsers and their previous 3 releases

Internet explorer is no longer supported

We do not provide support on this website for Internet Explorer as it is beyond the end of its lifecycle. Where possible you should download and install one of the browsers listed above.

What we’re doing to improve

We are actively looking to improve the accessibility on our website.

We will do this by

  • Designing and building any new content to level AA of the Web Content Accessibility Guidelines (WCAG 2.1) and prioritising any remedial work on existing content to meet these standards
  • Seek to use the NHS Design System with a focus on website accessibility using the methods researched by NHS Digital
  • Engaging with users that have different accessibility requirements to help us test our content
  • Regularly audit our content layouts and make changes where different formats would be better

This website’s accessibility will be reviewed on a periodic basis. We will update this accessibility statement with any relevant changes.

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