Your child’s appointment during Covid-19
Barnsley children’s speech and language therapy are working differently at the moment due to the Covid-19 crisis. We are still working to help children who are referred to us. We are still accepting referrals but we are not currently doing our appointments face to face with you. We are doing telephone or video appointments
The first appointment
Here’s what you can expect on your first appointment:
- Your first appointment with us is now a telephone call with a speech and language therapist. This will usually be from a mobile number.
During the phone appointment they will ask you some questions about your child and how they are communicating. The speech and language therapist may ask you:
- How your child currently communicates e.g. what words do they say? Do they point to things? Do they use gesture? It helps if you have a few examples of things they do and say
- What your child talks about e.g. Do they make requests? Do they tell your about what they can see and ask questions?
- Whether your child can follow instructions, point to things in books or know what happens in routines at home like mealtimes and bath times. If your child is older, can they follow stories and conversations?
- About your child’s play and interests. How your child plays with toys and other people. Again, it helps to have an example of a few things they like to do
- If you are worried about your child stammering
- If you are worried about your child’s eating and drinking skills
- Whether your child’s talking is clear
The speech and language therapist will also need to ask you about:
- Other professionals who see your child e.g. doctors, physiotherapists or occupational therapists
- Who lives at home so our records are up to date
- The name of your child’s school/nursery if they go to one
- If you give your consent to share information with other people that know your child e.g. school, health visitors
- For some children, we may need to ask more detailed information about their medical history, their hearing and vision and developmental milestones (first steps, first words etc.)
At the end of the phone call, the speech and language therapist will let you know about what will happen next
- If we are not worried about your child’s skills we will discharge them
- We may give you some advice to help your child’s communication. We may direct you to our YouTube channel or the Toolkit of our website
- We may offer you a further appointment by telephone or video. Your therapist will arrange this with you.
Getting ready for your telephone or video appointment
Make sure you are ready for your appointment:
- If possible be somewhere quiet so you can hear us – turn off TVs and radios. Try to keep pets in another room for the appointment
- You will be giving us confidential information about your child. Make sure only people you want to hear this information are present
- Try to think of some examples beforehand about how your child communicates or manages food and drink
- For video appointments, make sure your device is charged to help connection and we can see you and your child
- Try to sit at a table with your child for the appointment so they can see us more easily on video
Remember your phone or video appointment is an NHS appointment. You need to answer at your booked appointment time. If we can’t get hold of you, we will discharge your child. If you can’t keep your appointment, cancel by ringing 01226 644331 or by email on: email@example.com