Serving up success


Since the highly successful partnership of Catering Plus running the restaurant at Castleford and Normanton District Hospital (CNDH), the Trust was delighted to welcome Catering Plus to the Fieldhead site in Wakefield too.

Offering a wide range of hot and cold, freshly made food from locally sourced ingredients, Catering Plus, a social enterprise, is committed to serving up healthy choices. Both the dining room and the Oasis Café have been popular since Catering Plus launched at Fieldhead and the catering staff have been given positive feedback from customers.

The ‘ring and collect’ service which enables customers to call ahead and order food for a group of people, has been particularly successful, along with the door to door delivery service, which volunteers from the wards have been helping out with.

General manager of Catering Plus, Sue Chambers said, ‘Our customers have been impressed with the healthy and good value choices on offer and return to the dining room regularly for their lunch time meal. The Oasis Café has been just as popular with people popping over for light snacks including sandwiches, cakes, crisps and cheese on toast! The extended opening hours at the café seem to have gone down well too, and we are happy to be able to offer a more flexible service.’

Fieldhead dining room is open Monday – Friday 8.30am – 2.00pm. The Oasis Café is open Monday – Friday, 10.30am – 5.00pm and Saturday & Sunday, 10.30am – 3.00pm. If you would like to let the Catering Staff know what you think of the service or would like to see something in particular on the menu, contact Sue Chambers on 07931 588147.

What do the catering staff think?

Catering Plus is a social enterprise company dedicated to assisting those with experience of health problems back into the workplace. We caught up with one of the staff members to find out what it’s like to work for the company.

Tony Billington is a catering assistant at both the dining room and the Oasis Café.

How do you like working for Catering Plus?

I got a job with Catering Plus after Back in Touch got me a voluntary placement with the company. It’s great to work in a supportive environment that helps you build up confidence and develop new skills.

Do you enjoy your job?

I love it! Both the dining room and the café are always really busy so it’s a real buzz and keeps me occupied. It’s great to be working and have responsibilities.

What’s the best thing about what you do?

Serving customers. I love talking to people and making sure they get a good service.

What’s the worst thing?


What do your customers think of the service offered by Catering Plus at Fieldhead?

I’ve heard lots of great feedback from customers. People definitely think the food is a big improvement because it’s a lot healthier and there is more choice. They seem to be happy with our customer service too and love the new comfortable seating area in the dining room!

Serving up success

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