Learn more about #allofusimprove
We are working with staff across our Trust to bring you a new series of case studies focusing on how we are making improvements to:
• Patient safety
• Patient experience
• Operational excellence
With a huge range of improvement work going on in our Trust, our case studies will focus on a range of improvement projects. In the series, we’ll hear from Trust staff who’ve been involved in improvement work, overcoming barriers and making a real difference.
The examples shared will also offer tips, aiming to inspire professionals both in our Trust and in the wider NHS.
We’ll also share them via our internal communications products (like The View and The Headlines) and also across social media, using the hashtag #allofusimprove
Case study 14: Agile working
Julie Bassendale, community matron with the Barnsley neighbourhood nursing service, explains how adopting an agile way of working enables her to be more responsive,
efficient and effective.
Case study 13: Text message reminders
Mike Garnham, health intelligence analyst / information manager, explains how simple text messages are helping to bring down the rate of missed appointments.
Case study 12: Training and education co-ordinator
Natalie McCarthy explains how her newly-formed role as training and education co-ordinator with the Barnsley neighbourhood nursing service is helping care homes to improve the service they provide.
Case study 11: Tuberculosis (TB) pathway
Team leader and lead Tuberculosis nurse Beverley Jones explains how the team streamlined the treatment pathway so that asylum seekers and EU migrants with a TB diagnosis could get help quicker.
Case study 10: Bags of dignity
Assistant director Julie Eskins explains how we’re helping to maintain a patient’s dignity and to respect the feelings of families and carers by purchasing number of new bags which can be used to return personal belongings following unexpected deaths.
Case study 9: Vital work to extend lives in the heart failure specialist nursing service
Mandy Houghton and Jane Jukes explain how the heart failure specialist nursing service in Barnsley has recently adopted innovative new approaches to help meet increasing demand.
Case study 8: Reducing medication missed on inpatient wards
Kate Dewhirst, interim chief pharmacist, and medication safety officer, tells us how we have improved how we dispense and administer medication on inpatient wards by reducing the number of medications that are missed.
Case study 7: Improving the quality of life in pulmonary and cardiac rehabilitation services
Jill Young, clinical team leader, explains how both the pulmonary and cardiac rehabilitation services in Barnsley have made changes to increase the number of people accessing both services.
Case study 6: Internet access for forensic service users
Claire Girvan, occupational therapy team leader, explains how making the internet available to service users in our forensic settings has driven improvements for service users and staff.
Case study 5: Occupational health support for serious incidents
Occupational health senior staff councillor Paula Fawcett tells us about the support they are providing to staff who are involved in incidents. This helps staff through difficult times and makes sure we have the right wellbeing support for all of us.
Case study 4: Checklist for autism-friendly environments
Our lead autism practitioner Stephen Simpson tells us about the checklist for autism-friendly environments that makes our spaces friendlier for people with the condition.
Case study 3: Out of area beds in Wakefield acute services
General manager James Waplington tells us how we’re taking a new approach to care to keep people in their local communities, promoting quicker recovery and reducing unnecessary costs.
Case study 2: Forensic visitor survey
Quality improvement and assurance lead Liam Redican explains how gathering people’s views in a new way is helping our forensic service to put families and carers first.
Case study 1: Safety huddles
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