The Trust recognises the valuable role carers play in looking after and supporting people with health problems and learning disabilities.
We believe it is important for us to remember the needs of carers as well as the needs of people who use our services, and support them as best we can.
A carer is someone who, on an unpaid basis, provides regular help and support to someone who has a health problem or is concerned about their wellbeing. A carer may be a relative, a partner, friend or neighbour and may not necessarily live in the same house as the person they support. There are also a large number of young carers, those under the age of 18, who may care for a parent, guardian, sibling or relative.
As a carer, you can play a central role in the care process. You can provide essential information that only you as a relative or friend would know. It is important that you feel able to work with us to help us provide the best possible care for your friend or relative and to help minimise any stay in the hospital and maximise their recovery.
We want to make sure that you as a carer also feel supported. Staff are always happy to talk to you should you need to speak to someone about your friend or relative’s care and they are also able to help you access support for yourself through special groups and carers’ assessments.
Our commitment to carers
We are committed to keeping carers and families of people who use our services informed – read our family, friends and carers commitment and summary infographic. It has been developed jointly by the Trust, family, friends, carers, third sector and partners. The Trust recognises the very difficult job thousands of carers do in supporting family members and loved ones. This commitment is designed to ensure that this critical role is acknowledged and respected and your own needs are met. The Trust’s guiding values are to provide services where families and carers matter. We greatly value the role that family and friends have in supporting recovery and maintaining health and wellbeing.
These are our three commitments to carers:
1.We will work with you as a partner
2.We will support you to get help and assistance when you need it
3.We will train our staff to be aware of carers’ needs
Barnsley carers service
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