Home › Service directory › Macmillan information and support centre (Wakefield)
Macmillan information and support centre (Wakefield)
Page last updated on:
About the service
We provide cancer support and information for patients, carers, families and the general public. We also give welfare rights advice and signpost service users to local resources within the community.
Why would someone choose the service?
- We have easy read and different languages for our information booklets
- We have a translation service to enable us to support a diverse population
- We take the stress away from families applying for disability and welfare benefits, by completing forms and providing information
- We are warm and welcoming and offer space and time for service users to discuss their issues
Staff you may meet
- There are many people who work behind the scenes to keep services running and you may meet them in hospital or community settings. They include porters, cleaners, plumbers, electricians, decorators receptionists and secretaries who all work to make sure healthcare settings are kept clean, tidy and safe.
Why a professional should choose the service
A commissioner would choose the service because:
- Referrals to the service are responded to within 72 hours
- Our manager won employee of the year for Mid Yorkshire Trust
- Patients and families are aware of local support to reduce acute hospital admissions
- We help families who are in financial crisis maintain independence in their own home
- We support those living with cancer remain active in their local community
Support offered
We offer support and intervention that includes:
- Information about cancer and treatment
- Work rights
- Welfare rights
- Emotional support
- Wellbeing events
- Referral to local resources
Outcomes
Our intended outcomes are:
- Recovery
- Ability to self-care
- Discharged back into the community as soon as possible
- Improved engagement with community services
- To understand your diagnosis
- Improved physical health
- Improved functional capacity
- Self-management skills
Referrals accepted from:
A & E, AHPs, Carers/family, CMHTs, Consultants, Courts, Drug/alcohol agencies, GP staff, GPs, Health visitors, Hospital staff, Housing associations, Local authority staff, Midwives, Other NHS services, Other Trust services, Patients(self-referral), Police, Schools, Single Point of Access team, Voluntary services, Youth centres, Youth Offending Team
Referral criteria:
Our support is provided for patients, families, carers and the general public who are affected by cancer.