South Yorkshire ICB launch partnership with mental health service Shout to offer 24/7 text support across the region
Text ‘EYUP’ to 85258 for support
Anyone in the area experiencing anxiety, stress, loneliness, depression, self-harm, suicidal thoughts, or other mental health challenges can use the service by texting the word ‘EYUP’ to 85258 at any time of day or night.
The service – a partnership between the South Yorkshire Integrated Care Board (ICB) and innovative digital service Shout, which is powered by the charity Mental Health Innovations – offers free, confidential, 24/7 text support for anyone struggling to cope.
The partnership is designed to ease pressure on face-to-face and phone-based mental health services by providing anonymous support for those who are waiting for further help, or who prefer to seek support via text.
To start a conversation:
- Text the word ‘EYUP’ to 85258
- You’ll receive four automated messages before being connected to one of Shout’s qualified mental health professionals
- Once connected, the mental health professional will listen empathetically, provide support and signpost to local services where appropriate
The Shout service is free, anonymous, and does not appear on phone bills. Users do not need to register, download an app, or use mobile data.
