To improve access to mental health services in Wakefield a Single Point of Access (SPA) has been created for the Wakefield working age adults mental health service.
The service, which is provided by South West Yorkshire Partnership NHS Foundation Trust, offers care for people in the Wakefield area aged 18 years old and above who are experiencing mental health problems.
The SPA, which builds on the existing single point of access for older people’s mental health services in Wakefield, aims to improve access to its services and simplify referral routes.
Speaking about the launch Tim Breedon, district director for Wakefield, said, "Healthcare must be accessible quickly, effectively and safely. This new single point of access into the Wakefield working age adults mental health service ensures people are directed to the most appropriate service at the start of their journey."
The new SPA is dedicated to referrals into the mental health service for people aged 18 and over and aims to provide solutions for all those referred. It will run 24-hours a day 365 days a year to offer constant access to secondary mental health services and provide solutions for those referred.
The new access point will enable the provision of a timely and effective response to all mental health referrals and accurate signposting to relevant services. At the same time it is hoped this will reduce the incidence of multiple referrals and provide one streamlined point of contact for all referrals, minimising frustration and uncertainties around service referral criteria.