Positive results for NHS Trust in community mental health survey
The results from the Care Quality Commission (CQC) national community mental health survey 2014 were published this week, and revealed positive feedback for mental health, community and learning disability service provider South West Yorkshire Partnership NHS Foundation Trust.
The Trust received responses from almost 250 service users, and saw an improvement in its results on previous years.
The 2014 survey of people who use community mental health services involved all NHS mental health trusts in England. Feedback was provided by people aged over 18 who were receiving specialist care or treatment for a mental health condition.
The Trust performed well in a number of categories, with results from questions on topics such as care and services being well-organised and service users being treated with respect and dignity falling in the top 20% of Trusts surveyed.
The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. It works to ensure that all care services in England provide people with safe, effective, compassionate and high-quality care, and encourages them to make improvements. The results from this survey are intended to be used by trusts to help them improve their performance.
John Newsome, practice governance coach at the Trust, said: “We were very pleased with this year’s survey results as they indicate that service user experience is improving and our overall score shows that we are performing well and meeting national standards.
“We will take the results forward and use them to help make our services even better, identifying the areas where we can make improvements by working in partnership with our staff, those who use our services and carers to build on our practices.”
South West Yorkshire Partnership NHS Foundation Trust provides a range of community, mental health and learning disability services to people in Barnsley, Calderdale, Kirklees and Wakefield. The Trust also provides some medium secure (forensic) services to the whole of Yorkshire and the Humber.
To find out more about the Trust, visit the website.