South West Yorkshire Partnership NHS Foundation Trust has been ranked among the best performing NHS organisations in the country, in this year’s Patient-led Assessments of the Care Environment (PLACE) assessment.
The annual assessments provide an insight into how the NHS and private healthcare sector in England are performing against a range of non-clinical activities, which impact on the patient’s experience of care. The scores focus on the environment in care homes and hospitals, including how well they protect patients’ dignity, the catering, and general maintenance of the facilities.
The Trust provides a range of mental health, community and learning disability services to local people throughout Barnsley, Calderdale, Kirklees and Wakefield – in inpatient and community settings across its districts.
The PLACE assessment results demonstrate that positive feedback was given by service users about the inpatient areas, resulting in the Trust’s performance being assessed as above the national average. Notably high results were achieved in cleanliness, food and hydration, appearance and maintenance of healthcare premises, and dementia.
Alan Davis, director of human resources and workforce development at the Trust said, “The Trust Board recognises that feedback from people who use our services is hugely important and the PLACE assessment enables us to see how well we are doing and where we can improve.
“The Trust has invested approximately £50m into improving its estate, which has been a major contribution to the organisation being ranked amongst the best performers in the 2015 Patient Led Assessment of Care Environment PLACE assessment.”
Nick Phillips, head of estates and facilities at the Trust said “We are very pleased with this result, it is a reflection of the importance the Trust places on creating a safe environment for service users as well as emphasising the hard work and dedication of our staff who have contributed to these excellent scores.”
Full details of the results are available on the Health and Social Care Information Centre website.