Trust named in top five for privacy, dignity and wellbeing
The Trust has been revealed as one of the top five mental health trusts in the country for supporting privacy, dignity and wellbeing in care.
The results were published as part of NHS England’s 2024 Patient-Led Assessments of the Care Environment (PLACE) programme.
PLACE assesses a number of non-clinical aspects of healthcare premises identified as important by patients and the public, including:
- Cleanliness
- Food and hydration
- Privacy, dignity and wellbeing
- Condition, appearance and maintenance
- Dementia: how well the needs of patients with dementia are met
- Disability: how well the needs of patients with a disability are met
The assessments are undertaken by teams made up of staff and members of the public (known as patient assessors). Teams visit various areas of hospitals and units filling out scorecards based on the conditions they see.
Patients and staff scored trusts on the extent to which privacy and dignity is supported within its care. The Trust scored 99%, an improvement on 2023’s 97%.