We’re rated ‘Good’ by CQC

We have been rated as ‘Good’ by the Care Quality Commission (CQC).

Following a fresh inspection in May and June of this year, the CQC has recognised improvements made and the strength and quality of the services we provide. The Trust was previously rated as ‘Requires Improvement’ in July 2018.

Rob Webster, chief executive, said: “We are pleased that inspectors have recognised the significant improvement since their last inspection in 2018 and that the Trust is well led.

“Once again the CQC have praised the kindness and caring attitude of staff. They also noted that there is a strong and consistent emphasis on the strategy and values of the Trust from leaders and front line staff.

Over 87% of areas assessed by the CQC when deciding a rating have now been highlighted as ‘Good’ or ‘Outstanding’ and this is thanks to the hard work and dedication of our staff.”

Angela Monaghan, chair, said: “Everyone has worked hard to deliver on the actions from the last report and staff and must be congratulated for their efforts.

“We are delighted that we have been rated as ‘Good’ overall.

“As a learning organisation, we are always seeking to improve and we will focus on what we now need to do to ensure issues identified are addressed and our good services are sustained.

“We will also continue to do whatever we can to make sure that service users, carers and families are supported and receive the best care and experience possible.”