The South West Yorkshire Partnership NHS Foundation Trust, which provides mental health and learning disability services to the people of Calderdale, Kirklees and Wakefield, is helping to make sure that dignity is a reality for all by supporting Dignity Action Day on Friday 25th February.
Most of us at some point in our lives will be in contact with care services, be that in our work, as a service user, carer, relative or friend and when we do we hope we will be treated with dignity and respect.
To ensure the respect and dignity of everybody who uses Trust services is upheld the Trust has produced a special leaflet to explain the care pathway which everyone using services will receive.
Anyone receiving mental health services provided by the Trust will receive care under the Care Programme Approach (CPA) or Standard Care. The leaflet ensures the person receiving the care and their carers have information supporting their understanding of CPA and Standard Care, identifying the different components to each process and how the Trust can help them right from the beginning.
Care planning is something that is at the core of the Trust’s mission of helping people to live life to the full, and it is something that the Trust is determined to get right. By working together with the service user staff can ensure the right help and support that they need is available and tailored to them as an individual.
Dignity Action Day is a national initiative lead by the Dignity in Care campaign to bring staff and members of the public together to make a difference to those who receive care.
The Trust’s CPA manager Phil Tordoff said, "This special awareness day promotes dignity in care by encouraging a high level of service user and carer involvement. CPA and Standard Care are all about involving the service user and their carers. By informing them of the services from the outset they will be able to work in partnership with staff to develop a care and support plan which aims to meet their agreed needs and aspirations. CPA and Standard Care do not reflect a moment in time; they are ongoing processes. They can only be effective through the involvement and engagement of all in assessing, planning, delivering and reviewing the care and support provided. The individual receiving care is at the centre of these processes and it is crucial that their experiences and knowledge influence how services are delivered.
"We hope this new leaflet will ensure everyone coming into contact with Trust services will be fully aware of the care we provide and how the Trust can help them."
Sir Michael Parkinson, who is a national dignity ambassador, said, "Dignity in care must be everybody’s business. I hope people will step up to this challenge and do whatever is in their power to make a difference"
Anybody can support dignity action day. For more information visit www.dignityincare.org.uk where resource packs full of ideas and useful information for staff and members of the public can be found.