South West Yorkshire Partnership NHS Foundation Trust’s library service, which provides knowledge and resources to support staff learning, has achieved 100% quality compliance in the national NHS Library Quality Assurance Framework.
To achieve the framework the Trust’s library service was assessed against 5 standards which help to identify any potential gaps in service management. In order to successfully achieve the standards, the library had to be fully compliant against 48 criteria, provide access to library management documentation and complete a detailed portfolio of evidence.
In 2013, the service received 98% compliance against the framework, however, work within the service has now helped the library to achieve 100% – further improving on resources offered to staff.
Michael Morley, library/resource & information centre manager at the Trust explained, “Completing the national framework provides a clear focus for future plans, enables us to identify areas for improvement and helps us to meet the needs of those accessing our service.
“In previous years we have almost reached full compliance, but the library was unable to provide the level of training required. To achieve this, Sarah Hennessy was appointed as Trust librarian in 2013 – her hard work has resulted in improved literature search and critical appraisal training for staff across the Trust which has helped us to achieve 100%.”
The library takes part in the assessment each year to build on best practice and ensure it has the best possible resources in order to help staff provide best care to local people.