Hello my name is…
At our Trust, we put the people we care for first and act with respect – doing this is part of our values. Just one of the ways we live our values is by offering personalised, compassionate care to everyone we meet. That’s why we’re proud to support the #hellomynameis campaign.
#hellomynameis was started by Dr Kate Granger, a geriatric consultant who also had terminal cancer. During a hospital stay in 2013, Kate was disheartened to notice that many people delivering her care did not introduce themselves by name. This was particularly difficult for Kate when the doctor who told her that her cancer had spread did not look her in the eye and couldn’t wait to leave the room.
To make sure that other people didn’t have the same experience as her, she set up #hellomynameis. The campaign encourages people working in healthcare settings to always introduce themselves by name. Knowing someone’s name immediately creates a bond and establishes trust, and we think this is a great way to provide care.
We’re committed to supporting the campaign and our staff will always introduce themselves by name.