Specialist NHS Trust invites local people to learn more about the quality of NHS services


The local specialist provider of NHS mental health and learning disability services, South West Yorkshire Partnership NHS Foundation Trust, has published detailed information about the quality of its services.

The information is published in a Quality Account – an annual report to the public from providers of NHS healthcare services about the quality of the services provided.

People who are likely to read the report are wide ranging and include those who use Trust services and their carers, staff, local residents, commissioners, regulators and academics. The report is for anyone who wants to know more about the quality of Trust services and how the Trust aims to maintain and improve these.

South West Yorkshire Partnership NHS Foundation Trust provides specialist mental health and learning disability services to nearly 1 million people in Calderdale, Kirklees and Wakefield, and over 98% of that care is provided in the local community, working with people in their own homes.

The Trust also provides some medium secure (forensic) services to the whole of Yorkshire and the Humber.

During April 2009 to March 2010 the Trust had direct contact with approximately 26,000 people, about 10,000 of whom were using the Trust’s services for the first time.

The Quality Account provides an overview of the Trust’s quality achievements and challenges throughout 2009/2010, showing how the Trust is meeting regulatory requirements as well as trying to meet the expectations of anyone who takes an interest in Trust services (stakeholders). The report also outlines the Trust’s quality priorities for 2010/2011.

Steven Michael, chief executive said: "Our Trust is committed to ensuring our services are not only safe and effective but also fully focussed on the individual, to help them to make choices about their care and to move on from our services as soon as they are able.

"Our commitment to quality is embodied in our mission, vision, values and goals; we want to support people to enjoy productive and independent lives and to have confidence that their care is of consistent high quality.

"I hope people find our Quality Account both informative and interesting. We are committed to achieving the best possible outcomes and improvements for people who use our services and our plans will continue to evolve.

"We will continue to work in partnership with our staff, people who use services, their families and carers, our partners and our 14000 local members in continuing to drive up the quality of our services."

The Trust’s Quality Account can be viewed online at www.southwestyorkshire.nhs.uk or call the customer services team to request a copy on 0800 587 2108.

Specialist NHS Trust invites local people to learn more about the quality of NHS services

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