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Caldervalley enhanced team
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About the service
The proposed multi-disciplinary approach of EPT is based on recovery-focused principles and looks at positive risk-taking. They aim to:
- Create the conditions where better outcomes can be achieved for service users and their families
- Improve service user safety
- Support the reduction of patient safety incidents and serious incidents, the reduction of hospital admission and the need for Intensive Home Based Treatment as an alternative to admission
The interventions will be provided through increased collaboration with service users, carers and partner organisations. The proposed model will provide holistic care to enable people to reach their potential and live well in their community. The pathway will work in partnership with the Recovery College and Creative Minds to promote options for service users to develop their strengths through educational and creative opportunities. The aim is to help them understand their own challenges and how they can best manage these in order to achieve their aspirations and recovery.
The EPT is intended for people with complex mental health conditions (e.g. unstable psychosis, mood disorders, dual diagnosis of mental health, substance misuse problems and personality disorder). They will require a complex package of care i.e. multiple interventions which require coordination, positive risk management and high levels of support/supervision. These are higher risk people with serious mental health problems and challenging behaviours that may need more assertive community treatment models, sophisticated risk management and frequent input from a range of specialist practitioners. Service users who also have physical health problems and/or complexities of ageing will be managed within the EPT along with the current assertive outreach population and the more complex service users from our caseloads.
Why would someone choose the service?
- Our feedback form CQC showed we care.
- Service users rated us highly for being treated with dignity and self-respect.
- We have moved to a central hub in Halifax which is modern, bright and airy and also offers a place to drop in and have a coffee from the café which is run and managed by service users and carers.
- Our staff will help you work at your own pace and always respect your wishes.
- We work closely with Huddersfield University, providing care and treatment in line with the latest research.
- We are a centre of excellence for teaching and supporting nursing, occupational therapy and social work students.
Staff you may meet
- Administrative staff provide essential support to doctors, nurses and other healthcare professionals. This can be in a variety of different settings, with administrators working as a receptionist in a clinic or a clerk on a ward. They may also be working closely with a consultant as a medical secretary.
- There are more than 60 different specialities that doctors work within the NHS. Each is unique but there are many characteristics which are common. Roles range from working in a hospital to being based in the community as a GP.
- There are many people who work behind the scenes to keep services running and you may meet them in hospital or community settings. They include porters, cleaners, plumbers, electricians, decorators receptionists and secretaries who all work to make sure healthcare settings are kept clean, tidy and safe.
- Nurses who choose to specialise in the mental health branch of nursing work with GPs, psychiatrists, psychologists, and others, to help care for patients. Increasingly, care is given in the community, with mental health nurses visiting patients and their families at home, in residential centres, in prisons or in specialist clinics or units.
- Nursing or healthcare assistants work in hospital or community settings under the guidance of a qualified healthcare professional. They help doctors, nurses and therapists give people the care and treatment they need.
- Occupational therapy is the assessment and treatment of physical and psychiatric conditions using specific, purposeful activity to prevent disability and promote independent function in all aspects of daily life.
- The NHS employs a wide range of clinical staff, it wouldn’t be possible to list them all on this website! All our clinical staff are skilled, dedicated professionals who adhere to high standards of training and work-place practice.
- Adult psychotherapists work with people to assess and treat a range of emotional, social or mental health issues. They help people tackle problems such as behavioural issues, common challenges such as anxiety and depression or more complex or severe issues, such as psychosis or a personality disorder diagnosis.
- Receptionists are the first link for many patients and visitors. They often work on their own or with one or two other receptionists, greeting patients as they arrive and check them in. They might also collect patient notes and ensure that these vital records go to the right healthcare professional. In a clinic, they may make appointments and arrange patient transport.
- Social workers help, support and protect people who are facing difficulties in their lives. They help people to take positive steps to overcome problems and improve their lives. This could involve assessing and reviewing a service user’s situation, building relationships with service users and their families and agreeing what practical support someone needs.
- We have a range of specialist advisors working in our Trust – they give advice on a wide range of different things, depending on what service they work in. So it could be, for example, mental health, stopping smoking, healthy eating or diabetes.
- We have a range of health workers who all have different specialities. This could be in a certain condition, a therapy or the advice they can give you. Our specialists our highly skilled and trained professionals, ready to offer you help and advice whenever you need it.
- Telephonists (also known as switchboard operators) are employed throughout the health service. They may work on a busy switchboard in a hospital or the Trust headquarters. Like receptionists, they are an important first point of contact for patients and their families and are a vital link between a caller and the person who can help.
- Therapy is a broad term and can range from occupational therapists to behavioural therapists. Our therapists are trained in their specialist area and type of therapy to make sure we can offer the very best care.
Why a professional should choose the service
- We meet the requirements of the seven day follow up.
- All non-urgent referrals for assessment are seen within 14 calendar days; which meets the regional CQUIN indicator 2.
- We see all patients every day if their care plan dictates this to try and avoid hospital admissions.
- We use the flexible assertive community treatment model as devised by Norway. This allows us to increase patients level of care as a team as and when time dictates this.
Support offered
- Group work
- Occupational therapy
- Exercises
- Education
- Family work
- Recreational activity
- Self-care
- Social skills
- Health screening
- Online or virtual support
- Onward referral
Outcomes
To reduce the stigma associated with mental health problems. The aims of the EPT include:
- To reduce the stigma associated with mental health problems.
- To promote recovery-based approaches.
- To design, implement and oversee comprehensive packages of health and social care support.
- To promote positive risk-taking as part of a therapeutic approach.
- To ensure care is delivered in the least restrictive and most empowering way possible.
- To provide care and support in line with the requirements of the Care Programme Approach (CPA).
- To reduce the need for admission to hospital or the need for home-based treatment as an alternative to admission.
- To promote social inclusion and improve social functioning.
- To provide support and advice to primary care through collaborative working and shared care arrangements.
- To understand and work in partnership with all local resources relevant to the support of individuals with mental health problems and to promote effective inter-agency working. This will include commissioning services through individual budgets, promoting access to Creative Minds and the Recovery College, and working with a range of third sector providers.
- To implement pathway working, building on the stepped care approach from primary care; viewing mental health services as a system rather than a series of isolated services.
- To provide prompt and expert assessment of mental health problems.
- To provide effective assessment and care management and access to social care services, in line with the requirements of the Care Act 2014, through personalisation and self-directed support, promoting choice and control.
- To provide effective, evidence-based treatments to reduce and shorten distress and disability.
- To be person-centred: meeting the needs of individuals in ways that work best for them.
- To minimise the potential of people being subjected to multiple assessments at service interfaces and reduce the number of handovers of care between teams.
- To work through co-production and partnerships: delivering services with, rather than for, people with mental health problems.
- To work collaboratively with service users as experts in their own mental health.
- To safeguard and protect vulnerable service users in accordance with local agency procedures.
- To support carers in line with relevant legislative and statutory responsibilities.
- To provide advice and support to service users, families and carers.
- To promote positive mental health and wellbeing in all our interaction.
Referrals accepted from:
A & E, AHPs, Carers/family, CMHTs, Consultants, Courts, Drug/alcohol agencies, GP staff, GPs, Health visitors, Hospital staff, Housing associations, Local authority staff, Midwives, Other NHS services, Other Trust services, Patients(self-referral), Police, Schools, Voluntary services, Youth centres, Youth Offending Team
Referral criteria:
All referrals need to go through the Single Point of Access by calling 01924 316830.