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Health integration team, Urban House (Wakefield)

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About the service

Urban House is an initial accommodation centre which houses asylum seekers who stay in the residence for an average of 19 days before being dispersed to their housing in the community.

We are a nurse led service and our main aim is to identify any health needs an individual has and to provide emergency interventions during the time that the service users are here in Urban House. Our team carry out initial health checks and screening as identified during the health check. The team also conduct a minor ailments service for any service user that requires medical attention during their stay at Urban House. All service users are also symptom screened for TB during their initial health check.

Services that the health integration team provides:

  • Health checks
  • Interpreting service
  • Minor ailment clinics
  • TB clinic

The team also provide a range of groups/activities for residents in collaboration with Urban House staff. These include:

  • English classes
  • Women’s/children’s groups
  • Bingo sessions
  • Art group
  • Music group
  • Movies
  • Relaxation
  • Meditation

Why would someone choose the service?

  • We are always respectful when working with ethnic and religious diversity on a daily basis
  • Always placing the client first and in the centre of all we do
  • We strive to be honest, open and transparent with clients and other medical professionals to resolve issues positively and calmly
  • We are always ready for new situations. We plan and implement daily to achieve a coordinated approach for the client and will always overcome adversity. We always try to improve on what we can deliver.
  • We involve others where appropriate in the care of the client whether that be familial or medical support. We gain trust as a foundation to gain compliance.

Staff you may meet