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Health integration team
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About the service
The health integration team aims to facilitate the integration of overseas arrivals into mainstream health services and address inequalities in health and wellbeing. The team has responsibility for newly arrived asylum seekers residing in Barnsley, asylum seekers under the age of 18 without family, refugees, migrant workers and immigrants within the local community.
The team provides:
- Guidance on accessing health services appropriately
- Advice on interpreting services
- Welfare visits to gypsy/traveller roadside encampments
- Weekly new entrants screening with direct referral pathways
- Promotional education events on a local, regional and national level
- Health checks for GP registrations
- Daily drop in sessions for advice and information
- Extensive partnership working and community engagement in appropriate groups
- In service mental health nursing support service
Why would someone choose the service?
- As a team, we have extensive knowledge of how to appropriately use interpreting services for our service users to break the communication barriers between staff and the individual
- We are the main source for other services to contact if they require interpreting services for their service users and offer advice on a daily basis
- Our person satisfaction survey outcomes always receive 98%
- Our specialist nurses have extensive knowledge in different areas to ensure the right care and input is being initiated for the service user
- Our team offers advice and information on different health services to integrate vulnerable adults and children into the community
Staff you may meet
- There are many people who work behind the scenes to keep services running and you may meet them in hospital or community settings. They include porters, cleaners, plumbers, electricians, decorators receptionists and secretaries who all work to make sure healthcare settings are kept clean, tidy and safe.
- Nurses who choose to specialise in the mental health branch of nursing work with GPs, psychiatrists, psychologists, and others, to help care for patients. Increasingly, care is given in the community, with mental health nurses visiting patients and their families at home, in residential centres, in prisons or in specialist clinics or units.
- Receptionists are the first link for many patients and visitors. They often work on their own or with one or two other receptionists, greeting patients as they arrive and check them in. They might also collect patient notes and ensure that these vital records go to the right healthcare professional. In a clinic, they may make appointments and arrange patient transport.
- We have a range of health workers who all have different specialities. This could be in a certain condition, a therapy or the advice they can give you. Our specialists our highly skilled and trained professionals, ready to offer you help and advice whenever you need it.
Why a professional should choose the service
- All patients are assessed by a specialist nurse and signposted to other services accordingly
- Provision of support and guidance for other professionals the team provide a good resource to other services / agencies
- CQUIN targets consistently met
- Monthly audits are completed which demonstrate the effectiveness of the service by collating both numbers and demographic information
Support offered
- Advice on registering with a GP
- Completion of new patient health checks
- New entrant screening, TB , BBVs, STIs and baseline bloods – with direct onward nurse led referrals
- Advice and support regarding accessing other relevant services
- Joint partnership working
Outcomes
- Educate and promote correct access to health and other services
- Early identification of infectious diseases
- Seamless, positive patient experience
- Effective partnership working
Referrals accepted from:
Carers/family, GP staff, GPs, Other NHS services, Patients(self-referral), Schools, Voluntary services
Referrals also accepted from:
Referrals also accepted from the Home Office.
Referral criteria:
- People new to UK – migrant workers, asylum seekers and immigrants which:
- Need advice or support with accessing health services
- Need support with registering with a GP