Archive for the “Trust wide policy” category
Standards of Conduct in Public Service Policy (including Business Conduct and Manager’s Code of Practice)
South West Yorkshire Partnership Teaching NHS Foundation Trust (the ‘Trust’), and the people who work with and for us, collaborate closely with other organisations, delivering high quality care for our service users/patients. These partnerships have many benefits and should help ensure that public money is …
Anti-Fraud Bribery and Corruption Policy
South West Yorkshire Partnership Teaching NHS Foundation Trust (The Trust) is committed to reducing the level of fraud, bribery and corruption within the NHS to an absolute minimum and keeping it at that level, freeing up public resources for better patient care. When fraud is …
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Data security protection policy
In order to provide high-quality care, operate effectively and be accountable to the public the Trust must hold and process personal and sensitive personal data about services users in both electronic and paper formats. The chief executive, supported by the Caldicott Guardian and SIRO, is …
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Customer services policy: supporting the management of complaints, concerns, comments and compliments
The Trust’s customer services function exists to facilitate a response to all enquiries, and to deal appropriately with feedback. The service operates as a single gateway for raising issues and enquiries, including requests under the Freedom of Information Act. This policy primarily covers feedback about …